APPLY NOW

Can a Team Member Have Two Roles?

Mar 13, 2024

Can a Team Member Have Two Roles? Here's the Quick and Dirty Answer

 

Today, we'll tackle a question that's been buzzing in the inbox lately: Can a team member have two roles in your organization? 

Well, the short answer is YES, but there's a quick and effective way to ensure it's done right.

If you want the quick and dirty 3-minute version of this, check out my 3-minute ops tips video on Can a Team Member Have Two Roles?

 

 

Two Roles, Two Job Descriptions

First and foremost, if a team member takes on two roles, it's crucial to define two distinct job descriptions or, as we call them, multiple accountabilities within your organization. 

 

In other words, treat this individual as if they have two jobs. 

This approach offers clarity, accountability, and structure. Here's how you can make it work:

Define Accountabilities

 

Begin by outlining the accountabilities for each of the two roles this team member holds. Identify what needs to happen in your business to keep it running smoothly. 

 

If, for instance, your business is a traditional agency, you might have three primary accountabilities: client relations and sales, project management, and the actual agency work. 

Break down each of these into specific tasks or responsibilities.

 

Communicate Roles Clearly

 

Sit down with your team members and clearly communicate that they currently occupy two roles. 

However, emphasize that as the business grows, you'll split these roles. 

 

Be agile in your approach and let your team members know that when the business hits specific revenue milestones (e.g., $500,000 annually), these roles will evolve. You might transition them into one role and start hiring for the other.

Maintain Clarity

 

The key to successfully managing a team member with two roles is maintaining clarity. 

Your org chart and accountability chart should clearly reflect this dual role, ensuring everyone in the organization understands the expectations.

This approach makes it easier to adapt and move team members as needed. When the accountabilities are well-defined, you can shuffle responsibilities without causing chaos within your business.

 

In conclusion, yes, a team member can have two roles within your organization. 

 

But, the key is to create a clear structure with two distinct job descriptions or accountabilities. 

Keep lines of communication open and be ready to adjust as your business evolves. 

By being agile and organized, you can ensure that your team operates smoothly, no matter how many roles are on their plate.

 

I have a framework for how your people, your systems, and your processes fit together. If you want the 17-minute training for Digital and Creative Agency Owners on how to set up their Operations, DM me “17” and I’ll send it to you absolutely FREE! 

 

Stay tuned for more quick and practical operational tips. Until next time!