The first step to creating AMAZING Company Training

Trying to optimize your team's training process? 

Try this simple approach. 

Let's explore how to start identifying and addressing your team's needs.

If you want the quick and dirty version of this, check out my video on how to start creating company training tools

The Thousand-Demand Problem

As a leader, you often find your team seeking guidance on lots of issues, making it challenging to recall each request. 

The solution lies in transforming this chaos into a structured training approach. But where to start?

The key lies in maintaining a Frequently Asked Questions (FAQs) log. 

Imagine having a playbook that addresses your team's most common questions. 

Whenever a team member approaches you with a question or concern, jot it down. 

Over time, this log evolves into a comprehensive list of common challenges.

Crafting Your FAQs: A Blueprint for Efficiency

To start this process:

• Open a Google Document: Begin by creating a digital space for your FAQs. A Google Document provides a collaborative platform, allowing seamless updates.

• Record Common Questions: As you encounter recurring questions, add them to the document. Include details on specific issues, solutions, or resources required.

• Categorize Topics: Group similar questions under relevant categories. This categorization lays the foundation for a structured training resource.

The FAQs document becomes a go-to resource, reducing dependency on your direct intervention. 

When a team member seeks guidance, share the link to the relevant FAQ.

This cultivates a culture of self-reliance, where solutions are within the company's internal knowledge base.

Benefits Beyond the Founder's Desk

By encouraging your team to consult the FAQs, you achieve more than personal time savings. 

You can train your team around how to do their job, AND encourage them to find their own solutions to problems that come up at work. 

You’ll have a clear schedule… and an effective team. 

As your FAQs document grows, it becomes a powerful tool that creates autonomy in your team.

If you want to take the first step in creating amazing team training, DM me “TEAM” on Instagram and I’ll send you an example of our company welcome document. 

Stay tuned for more quick and practical operations tips. Until next time!